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Managed IT Services can bring numerous benefits to a company. Whether you are a business executive or an IT professional, outsourcing services can always make the job more manageable for all parties involved.

When it is executed correctly and effectively, Managed IT Services is like gaining the ability of an entire experienced IT department to deliver focused operations to your business.

In the next session of this article, you will find the most relevant information about managed services and how they can benefit your business.

 

What are Managed IT Services?

Managed IT services are outsourcing proactive tasks related to business information technology to a third-party company. This can be beneficial in order to keep the network environment running smoothly at all times.

Managed IT Services is a way to help other businesses offload tasks, reduce costs, improve service quality, or free up internal teams to do work specific to your business.

What is a managed services provider (MSP)?

A Managed Service Provider is an outsourcing company that delivers, manages, and assumes the responsibility for providing a defined set of business technology services to its clients, depending on client needs.

The managed service provider works under a service level agreement (SLA) where they take responsibility for the functionality of the network environment.

The SLA will contain all the details about typical downtime, disaster recovery, technical support, help desk operations, and more.  

As a Managed Service Provider we monitor, manage, and support all the critical parts of your environment.

What is included in a Managed service contract?

Each Managed Service Provider (MSP) offers a different variety of services, it is important to review the contract carefully and make sure to have an agreed understanding of what is expected of the managed IT services expert.

Here are some of the key services included: 

• 24/7/365 Remote Monitoring and Management
• Helpdesk Support
• Data backup, Disaster Recovery, and Business Continuity Plan.
• Connectivity and bandwidth.
• Managing Installation Software Updates, Patches, and Upgrades.
• Comprehensive, Next-gen cybersecurity
• Asset Tracking and Management
• Network provisioning or virtualization
• Business forecasting, future planning, and purchasing assistance.

 

 What kinds of Managed IT Services does NetVoiX offer?

Managed IT services can be general or specific, depending on the client’s needs. The most common services may include remote server monitoring/management, network monitoring/support services, equipment monitoring and maintenance, also IT systems management.

We offer Managed IT Services to cover every aspect of business IT environments. This includes Managing End User Computers, Office 365, Security, and Infrastructure services to cover physical and cloud assets.

The difference between traditional Managed IT Services is that it focuses on a break/fix model that monitors systems until there is a problem to fix; while some modern Managed Service Providers take a more proactive approach to maintenance and management, which can include patch management and predictive maintenance.

We also offer Cloud Managed Services that can range from specific applications delivered “as a service” (Software as a Service or SaaS) to platforms and infrastructure as a service (IaaS and PaaS).

The main objective of these services is to help companies scale quickly to meet growing demand while improving associated IT infrastructure and data center costs. With cloud-based services, it is easier to access data and storage.

Having trusted security experts like us is especially important for companies with hybrid cloud infrastructure.

 

What are the benefits of Managed IT Services?

While managed service providers can offer many benefits, NetVoiX specializes in:

• Expertise and Experience

Associating with MSP allows you to incorporate a team of employees with the necessary qualifications, training, and experience in the industry, providing you with all the benefits that your business deserves.

• Proactive Monitoring Services

The MSP will proactively monitor the network environment to detect any problems early before they become serious. One of the most important objectives of an MSP is to respond quickly, reduce business downtime, and ensure business continuity.

• Improved Cyber Security

To improve cybersecurity and reduce the risk of leaks of confidential information, the best option is to outsource your IT services to a company that offers you professionalism and experience.

This option also enables the enhancement of many managed IT solutions that will implement security strategies to ensure that the company complies with all security standards.

• Best Equipment Rates

Creating and maintaining a list of distributors that supply all the IT equipment the business needs is a lengthy task for many businesses.

Luckily, many MSPs deal directly with hardware and software distributors, so the company will receive the best prices and discounts on equipment on the market.

• Reduce Business Risks

All business investments involve certain risks, such as changes in technology, new regulations, market conditions, and one of the most important financial conditions.

Hiring an MSP to handle your business IT needs will significantly reduce several typical business risks. The business will have trained staff to assist with any security and compliance concerns.

 

Why choose Managed IT Services?

• Return on Investment (ROI)

IT tasks such as monitoring, and maintenance can be complex and can often be time-consuming. In addition, costs for hardware, software, and network infrastructure may vary in relation to costs in addition to previously planned expenses.

Many times, it is possible for internal staff to take on an extra load and work in areas outside of their core expertise.

With managed IT services, you can easily calculate the ROI, as well as the time required for IT maintenance and the benefits of hiring outside support. Also, estimating the costs dedicated to IT services will help you with cost savings.

• Core Business Focus

Focus on innovation while maintaining exceptional operational efficiency and management. The key to business success is staying focused. Due to this reason, spending time trying to fix network/system failures is not beneficial for the business, since correcting broken communication channels takes time.

Support and management from a dedicated MSP for your network environment will take the burden off you and help you stay focused on your core goals. When this happens, you can focus on higher-value tasks with the help of your internal IT team.

• Scale as Needed

The demand for IT resources will likely change as your organization grows and technology evolves.

One of the main objectives of a Managed Service Provider is to help companies scale to adapt to new needs. It is also easy to reduce resources when they are no longer needed.

Managed IT Services also make it easy to upgrade, expand, and deploy the latest technology to meet your changing needs.

• Data Compliance

The MSP must ensure that the organization is fully compliant with certain standards because the data faces numerous regulations to keep it secure.

Consequently, the IT team must deal with hundreds of critical norms and standards to determine the relevant ones. The MSP handles compliance and auditing to keep you on top of data security regulations.

 

Conclusion

Organizations today need more than reactive care for their software solutions. Managed IT Services is the most cost-effective strategy for organizations to increase competitiveness, tighten compliance and increase overall efficiency.  

Also, this helps to reduce the load on yourself and your IT team, having the ability to concentrate on other important activities.

If you’re ready to find out what NetVoiX Managed Services can do for your organization, contact us today to start the conversation, and we will be happy to assist you.

Remember your IT operations are the backbone of your business.