Why NetVoiX for Managed IT Services?

NetVoiX offers a fully managed suite of infrastructure management and security protection services that provide real-time visibility and constant proactive monitoring, that way you can maximize your productivity, secure your data and support your employees.

Our unique service is the most cost-effective way for businesses to keep their IT infrastructure running smoothly and securely. With a proactive monitoring system, we can identify and solve any issue before it happens, which can save you both, time and money.

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MANAGED SERVICES

BENEFITS

Having Netvoix as a trusted provider brings you benefits, such as:

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    Core Business Focus

    By outsourcing the management of your network environment, you can focus on higher-value tasks with the help of your internal IT team.

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    Reduce Cost

    When we manage your IT we aim to reduce your outgoing IT operating costs and extend the life of your infrastructure

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    Return on Investment (ROI)

    You can easily calculate the ROI, also the time required for IT maintenance, and the benefits of hiring outside support

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    Reduce Business Risk 

    We proactively manage and monitor your systems 24/7  to identify and address potential problems before they occur.

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    Improved competitiveness 

    You can stay ahead of the competition by having the right level of IT skills and experience to deliver superior services

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    Increased Business Agility 

    A scalable managed service enables you to adapt to market changes quickly

SOLUTIONS

WHAT TO EXPECT WITH NETVOIX MANAGED SERVICES?

  • Monitoring

    Our systems keep an eye on your critical equipment 24/7.

  • Vendor Support

    We based our services’ capabilities on our partner’s extensive reliability.

  • Guaranteed SLA

    Guaranteed response times and after-hours assistance.

  • On-Going Equipment Maintenance

    Servers, Firewalls, Switches, Desktops, NAS, SAN, among others…

  • Automated Software Updates

    Third-party applications.

  • Priority Help Desk & Support

    We actively gauge the level of priority on each service ticket.

  • Asset Management & Software Tracking

    We track detailed information including Model Serial, Warranty, Installed Software including license keys.

  • Strategy

    We perform an assessment to understand the current status of the customer’s situation and create a plan.

  • Proactive issue Identification & Remediation

    Ongoing activity that tries to identify issues to prevent resulting incidents from happening.

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